Contact Us
Address
Gulshan 1, Dhaka, Bangladesh
Support
For technical support, bug reports, or feature requests, send an email to hellorashedzaman@gmail.com. Include as much detail as possible about your issue, including the video URL you were trying to download, the format you selected, and any error messages you received.
Before contacting support, check the FAQ page for answers to common questions. Many issues can be resolved quickly without waiting for a response.
Business Inquiries
For business-related questions, partnership proposals, or advertising inquiries, use the same email address. Clearly mark your subject line with "Business Inquiry" to ensure proper routing.
Feedback
User feedback drives development priorities. If you have suggestions for new features, interface improvements, or quality enhancements, share them via email. While individual responses are not guaranteed, all feedback is reviewed and considered for future updates.
Response Time: Email inquiries typically receive a response within 48-72 hours during business days. Response times may be longer during periods of high volume.